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MANAGE CHROME APPS HOW TO
MANAGE CHROME APPS MANUAL

Understanding your Chrome Web Store listing metrics can help you evaluate how changes to your store listing have affected conversion rates. Make sure you turn off the User Feedback in the dashboard Account settings to disable the default support experience. Each ticket includes the extension version, browser type and operating system to help you reproduce bugs more efficiently. You can assign a status to each request, and can respond to each inquiry. Use the Type dropdown to filter user input by feature request, bug report or question. In the User Support tab of the developer console you can view, respond and manage user feedback. # Using the User Support tabįirst, you must enable user feedback in the developer console Account setting page. Users will be able to communicate with you using the Support tab of your store item.

By using the built in CWS User Support tab, or.

You can manage your extension's user feedback in two ways: To ensure the best user experience and build a great extension it's important to collect, evaluate, and follow up on user feedback. You can give users a direct link to the review page of your store item by adding /reviews at the end of your item’s URL: /reviews # Provide user support See Violation enforcement for more details. If you have been informed about a violation and you do not rectify your item will be taken down. You can also find this information in the Status tab of your item.

MANAGE CHROME APPS HOW TO

If your extension has been determined to violate one or more terms or policies, you will receive an email notification that contains the violation description and instructions on how to rectify. These policies may change, so check the new announcements page frequently. To ensure a positive experience for your users follow the developer program policies. To ensure that CWS emails don't get flagged as Spam, add to your contacts so that you receive all communications in a timely manner. After enabling email notifications check your inbox often. To receive notification when your item is published or staged, you can enable email notifications in the Account page.Ĭheck your publisher email. There are mandatory emails like take down or rejection notifications that are enabled by default. To stay informed of your item's status, you can:Įnable email notifications. The status can be Published, Pending, Rejected, or Taken Down. The status of your item appears in the developer dashboard next to each item. See the lifecycle diagram below: # Check your item's status Since a Chrome Web Store item goes through several stages, it's important to keep track of your item's status.

For this reason review times and/or approval times can take longer.

MANAGE CHROME APPS MANUAL

In some instances a manual review is required, especially when sensitive permissions are requested. # About the lifecycle of an item in the Chrome Web StoreĪll Chrome Web Store items go through an automated review process. This page describes how to manage an extension or theme ("item") that was previously submitted to the Chrome Web Store.